|
Your barista training takes a thorough look at the coffee phenomenon. This course covers detailed information on the operation of the espresso machine, OH &S, hygiene and quality coffee making techniques. Our students will learn the art of creating a perfect espresso & smooth, silky textured milk. 9 different coffee styles will be reproduced. Our training emphasises the importance of consistent quality & offers work experience in our award winning club.
More information
CLO - Customer Liaison Officer Course
The Customer Liaison Course (CLO) covers both legislative and code of practice requirements. Information is presented in a logical process designed to enable gaming venues to provide necessary support to those who are at risk of excessive gambling. It also covers self exclusions and venue initiated exclusions.
More information
You will learn the basics of the cocktail making including, learn the basic lingo and the background to cocktail making. Learn the perfect glass for your cocktail, the perfect garnish and taste as you go.
More information
This course will give you the basic skills and knowledge for excellent customer service, basic suggestive selling skills & restaurant service skills – all the ingredients you will need to become a professional waiter.
More information
The SMILE philosophy is simple and it’s all you need to be a unique and outstanding service provider.
- Smile
- Make Eye Contact
- Initiate conversation
- Look for opportunities to exceed expectations
- End with “thank you I look forward to seeing you again”
We have courses available on campus or at your venue, anytime any place...
More information
This course is designed for people to complete the theory and assessment components at their own pace, at home or at work, via DVD ROM. Participants must then attend an assessment session to complete the practical CPR and bandaging assessments.
More information
caps_selfa title=a title= href=
|